Question 1

Q: How does your service work?

Accepted Answer

Reach out to us for a phone consultation, and if possible, kindly send photos of the space via SMS or WhatsApp. This helps us understand your needs, challenges, and vision better. Following the consultation, we will prepare an "Estimate" that includes details such as recommended products, session booking time, labour costs, and an approximate cost for storage products.

Question 2

Q: How involved do I have to be during the session?

Accepted Answer

Your level of involvement during the session is entirely up to you and may vary depending on the session type. You’re welcome to pop in and out, and if you’re unable to stay home the entire time, that’s perfectly fine! We ensure constant communication and updates to keep you informed of the progress. Additionally, we’ll provide a session agenda so you’ll always know what’s happening.

Question 3

Q: How long will it take to declutter, organise & tidy my home?

Accepted Answer

The time required depends on the size of your home and the services needed. During the consultation, you can specify the priority area for the first session. As a general guideline, organizing a large kitchen typically takes a full day session (7.5 hours), a bedroom around 4 hours, and a laundry or bathroom about 2 hours.

Question 4

Q: Do you supply storage containers?

Accepted Answer

Yes, we do all the prepping and shopping for you. Storage products are essential for organising. We supply a variety of products such as tubs, baskets, coat hangers, drawer inserts any other items we think you may need. You do not have an obligation to use a product and will only be billed for products used. If you have any specific products in mind, let us know so we can purchase on your behalf and bring to the session.

Question 5

Q: What happens to the items that are decluttered?

Accepted Answer

It's your choice what to do with items that you no longer need. They can be sold, donated, listed for 'Free Pickup' or discarded. We make every effort to 'upcycle' or donate items when possible to avoid items going into landfill.

Question 6

Q: Why should I hire a Professional Organiser?

Accepted Answer

A Professional Organiser encompasses a multitude of skill sets in the field of Home Organisation and will dutifully provide you with non judgemental support to achieve your objectives. We will get the job done as efficiently and effectively as possible.

Question 7

Q: Can you sell my items?

Accepted Answer

Yes, we may be able to sell items on your behalf. Items can include kitchen appliances, bulk lot of baby clothes or Ikea furniture. If possible, we can list these items online (Facebook Marketplace/Gumtree) on your behalf during the session. Please note to usually expect a sale price of 10% of the value of the item, and a small listing fee may apply for this service.

Question 8

Q: Do you organise garages and sheds?

Accepted Answer

We don’t organise outdoor sheds, but we do organise small to medium sized garages that already have cabinetry and shelving in place. While we don’t install or assemble large furniture or shelving, we can absolutely refer you to a company that specialises in those services if needed.

FAQ's

Send an Enquiry